Study Guide:Office Administration Csec

2014, Nigel LuntIntroduction and Objectives setting out the key concepts to be covered in each chapterExamination tips with essential advice on succeeding in your assessmentsDid you know? boxes to expand your knowledge and encourage further studyThe key terms you need to know supplemented by a comprehensive glossaryEngaging activities to transfer theory into practiceActivities with feedback to provide plenty of practice and help build understanding and application of conceptsUp to date case studies to give syllabus content real-life contextExamples to illustrate learning pointsEnd tests with feedback to help evaluate progress.Examination style practice questions to build confidence ahead of your examinations